Terms of Service

Vaultibly is a privacy-first verifiable credentials and personal data rights platform. The Services are delivered as software-as-a-service and may include artificial intelligence features to support consent management, credential issuance, and related workflows.

You must be at least 18 years old and capable of forming a binding contract. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Access to paid features requires an active subscription. Subscriptions are billed in advance on a monthly or annual basis. Prices are displayed in USD and may change with notice. You authorise us (or our payment processor) to charge the payment method you provide.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides customer service inquiries related to payments and handles returns and refunds in accordance with this Refund Policy and applicable law.

Some Services may use artificial intelligence. AI-generated outputs and automated insights are provided for informational and assistive purposes only. They do not constitute professional, legal, compliance, or regulatory advice. You remain solely responsible for any decisions made based on AI outputs. We do not guarantee the accuracy, completeness, or suitability of any AI-generated content for your specific use case.

You may not use the Services to:

• Violate any applicable law or regulation
• Infringe intellectual property, privacy, or data protection rights
• Distribute malware or engage in harmful automated activity
• Attempt to reverse-engineer, decompile, or disrupt the Services
• Use the Services in any way that could harm Hallridge, Vaultibly, other users, or the integrity of verifiable credentials

All rights, title, and interest in the Services, including software, branding, documentation, and content (excluding your own data and credentials you legitimately control), remain the exclusive property of Hallridge Holdings Limited or its licensors.

Vaultibly is designed with a zero-custody approach where possible. We do not store raw sensitive personal data as part of the core credential issuance model. You remain responsible for the data you choose to process through the platform and for ensuring you have all necessary rights, consents, and legal bases.

You may cancel your subscription at any time. We may suspend or terminate access for material breach of these Terms. Upon termination, your right to use the Services ends immediately, subject to any data export rights you may have.

To the maximum extent permitted by law, Hallridge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, business opportunities, or goodwill arising from your use of the Services.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the revised Terms. The version published on this page at the time of your purchase or continued use will apply.

For questions regarding these Terms, contact us at hello@vaultibly.com