Privacy Policy

Hallridge Holdings Limited is a company registered in England and Wales. We are the data controller for personal information processed in connection with Vaultibly.

We may collect:

• Account information (name, email address, billing details)
• Usage data and technical information (IP address, device information, logs)
• Content and metadata you submit in connection with credential issuance, consent records, and platform use
• Communication records when you contact us

We use personal information to:

• Provide, operate, and improve the Services
• Process payments and manage subscriptions
• Communicate with you about your account
• Ensure security, prevent abuse, and maintain audit integrity
• Comply with legal obligations

Where we use artificial intelligence features, personal data may be processed to deliver personalised or automated responses and insights. We do not sell your personal data.

We process personal data on the basis of contract performance, legitimate interests, consent (where required), and legal obligation.

We may share information with:

• Payment processors (including Paddle as Merchant of Record) and service providers who assist in operating the Services
• Professional advisors and authorities when legally required

We require third parties to protect your data appropriately and only process it for specified purposes.

Data may be processed outside the United Kingdom. Where required, we use appropriate safeguards such as standard contractual clauses.

We retain personal data only for as long as necessary for the purposes set out in this Policy or as required by law. Credential-related audit logs may be retained longer for integrity and compliance purposes.

Under UK data protection law you may have the right to access, rectify, erase, restrict, or object to processing of your personal data, and the right to data portability. You may also lodge a complaint with the Information Commissioner’s Office (ICO).

We implement appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure.

For privacy-related enquiries, contact: hello@vaultibly.com